Welcome to Smartflows KB

General Settings

• Customize, install, and translate the chat BOT widget
• Setup routing logic and manage departments
• Create and manage users groups
• Setup email ticketing
• Create canned responses
• Create Tags
• Define operating hours rules
• Define integrations
• Project settings

Flow editor

• Manage your editor and add blocks

Monitor and Analysis

• Monitor tab
• Analytics tab
• Activities
• Chat History